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Technical Issues

  • Tips for staying safe online We all love online shopping, but how much do we know about staying secure online? Living in a world where we can acce...
  • Add to safe sender list Sometimes you may run into trouble and not receive account emails that we are sending to you. That’s problematic beca...
  • I’ve found an issue with your website Sorry you've had a problem with our website and thank you for letting us know so that we can fix it.It would really h...
  • I'm experiencing issues with the App We're sorry to hear you are experiencing problems with our App. Please check that you're using the most up-to-date ve...
  • I'm having trouble signing into my account online You'll need to sign in to your account if you want to place an order, or if you want to check your account and previo...
  • I'm experiencing issues using the website You can refer to the product page and press deliveries to see what options are available.We're sorry to hear you are ...
  • How can I change my preferences? You can see and manage most of your preferences when you login.Just head over to My Account to manage you account and...
  • How do I change my details? Once you login to your account online, you'll be able to change some of your details. The information you can see and...

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