-
Delivery & Collection
-
Delivery Methods
Delivery Methods
-
Delivery FAQ's
Delivery FAQ'sOrder Confirmation
Once you've placed your order we will send you an order confirmation email, detailing what you bought, cost and delivery option.
We will also send you an email when the order has been processed and your tracking details, so you can keep an eye on the shipment. The tracking information can also be found in your order history.
If you aren't receiving emails from us, please check your junk folder and add us to your safe list.
Please note If you have entered the wrong email address whilst checking out, sadly we will not be able to send email to you about that order. We also will not be able to retrospectively update your email address. During cases where you need to change your email address (as a result of a typo or if you have changed email addresses) we recommend you create a new login with your new/correct email address.
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.Did you find it helpful? Yes No
Send feedbackThanks for the feedback. We will improve this article.
-
Delivery Methods
-
Orders & Payments
-
Placing Orders
Placing Orders
-
Completed Orders
Completed Orders
-
Product Info
Product Info
-
Placing Orders
-
Returns & Refunds
-
Returns
Returns
-
Refunds
Refunds
-
Brand Partner Returns
Brand Partner Returns
-
Returns
-
Financial Services
-
Frasers Plus
Frasers Plus
-
Studio Pay Credit Account FAQs
Studio Pay Credit Account FAQs
-
Studio Pay Account & Orders
Studio Pay Account & Orders
-
Studio Pay Care Plan / Warranties
Studio Pay Care Plan / Warranties
-
Studio Pay T's & C's
Studio Pay T's & C's
-
Studio Pay Servicing FAQs
Studio Pay Servicing FAQs
-
Studio Pay Regulated Complaints
Studio Pay Regulated Complaints
-
Frasers Plus
-
My Account
-
Getting Started
Getting Started
-
Technical
Technical
-
Getting Started
-
Site Policies
-
Terms and Conditions
Terms and Conditions
-
Other Policies & Services
Other Policies & Services
-
Privacy & Cookies Policy
Privacy & Cookies Policy
-
Terms and Conditions
-
Personalisation
-
Personalisation
Personalisation
-
Personalisation