Delivery FAQ's
Usually you'd be able to find your estimated delivery information on your emails but this isn't currently possible. Please disregard the estimated d...
Fri, 10 Nov, 2023 at 12:30 PM
For most orders, you can track the status of each parcel. We will keep you updated by email as your order progresses, this includes sending you the trackin...
Fri, 15 Sep, 2023 at 2:01 PM
We, or one of our suppliers, has let Evri know to expect your parcel. Usually you would only see the 'we're expecting it' message for a short p...
Mon, 26 Jun, 2023 at 8:15 AM
For most deliveries the carrier will give you advanced notice by sending you email or text messages, keeping you updated as your parcel makes it's way t...
Thu, 2 Nov, 2023 at 3:37 PM
All customers who have previously ordered from us are able to send an order to an alternative address. Your preferred delivery address: needs to be a re...
Tue, 20 Jun, 2023 at 6:12 AM
We're sorry to hear that you've not received your parcel. It may be that the delivery driver has delivered the parcel to a safe place or neighbour. ...
Tue, 20 Jun, 2023 at 6:21 AM
Sorry, but we are unable to deliver outside of the UK. We allow deliveries within the UK, including Northern Ireland. Please note, we are no longer able t...
Fri, 15 Sep, 2023 at 2:00 PM
We're sorry to hear that your parcel is being returned to us. The carrier will attempt to deliver your order three times, however sometimes there might ...
Fri, 8 Sep, 2023 at 5:11 PM
Once you've placed your order we will send you an order confirmation email, detailing what you bought, cost and delivery option. We will also send you ...
Thu, 5 Oct, 2023 at 11:38 AM