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SR - Orders & Payments

Placing Orders 12

How do I apply a discount code?
What payment options are accepted during checkout?
Payment issues when ordering
Can I cancel or make changes to my order?
Why is my bank showing two charges for my order?

Completed Orders 9

I'm missing an item from my order
I've received the wrong item
My item is incomplete or missing parts
Why have you cancelled my order or item?
My order has been cancelled, but it appears that I have still been charged

Size Guide
Energy Ratings Explained
Product Recalls
Item out of stock?
How do I find my size?

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<div class="control-group ticket_section">
                     <label class=" required control-label cf_item_code_1828020-label " for="helpdesk_ticket_cf_item_code_1828020">Product Code</label>
            <div class="controls   ">
              <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_item_code_1828020]" id="helpdesk_ticket_custom_field_cf_item_code_1828020" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class=" required control-label cf_missing_preference_1828020-label " for="helpdesk_ticket_cf_missing_preference_1828020">How can we fix this for you?</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_missing_preference_1828020]" id="helpdesk_ticket_custom_field_cf_missing_preference_1828020"><option value="">...</option>
<option data-id="80007281368" value="Refund">Refund</option>
<option data-id="80007281369" value="Replacement">Replacement</option></select>
            </div> 
                  </div>

<div class="control-group ticket_section">
                     <label class=" required control-label cf_item_code541522_1828020-label " for="helpdesk_ticket_cf_item_code541522_1828020">Product Code</label>
            <div class="controls   ">
              <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_item_code541522_1828020]" id="helpdesk_ticket_custom_field_cf_item_code541522_1828020" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class=" required control-label cf_closeaccreason_1828020-label " for="helpdesk_ticket_cf_closeaccreason_1828020">How can we fix this for you?</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_closeaccreason_1828020]" id="helpdesk_ticket_custom_field_cf_closeaccreason_1828020"><option value="">...</option>
<option data-id="80005528606" value="Refund">Refund</option>
<option data-id="80005528607" value="Replacement">Replacement</option></select>
            </div> 
                  </div>

<div class="control-group ticket_section">
                     <label class=" required control-label cf_item_code727701_1828020-label " for="helpdesk_ticket_cf_item_code727701_1828020">Product Code</label>
            <div class="controls   ">
              <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_item_code727701_1828020]" id="helpdesk_ticket_custom_field_cf_item_code727701_1828020" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class=" required control-label cf_rr_preference_1828020-label " for="helpdesk_ticket_cf_rr_preference_1828020">How can we fix this for you?</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_rr_preference_1828020]" id="helpdesk_ticket_custom_field_cf_rr_preference_1828020"><option value="">...</option>
<option data-id="80007182929" value="Refund">Refund</option>
<option data-id="80007182930" value="Replacement">Replacement</option></select>
            </div> 
                  </div>

<div class="control-group ticket_section">
                     <label class=" required control-label cf_item_code_1828020-label " for="helpdesk_ticket_cf_item_code_1828020">Product Code</label>
            <div class="controls   ">
              <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_item_code_1828020]" id="helpdesk_ticket_custom_field_cf_item_code_1828020" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class=" required control-label cf_missing_preference_1828020-label " for="helpdesk_ticket_cf_missing_preference_1828020">How can we fix this for you?</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_missing_preference_1828020]" id="helpdesk_ticket_custom_field_cf_missing_preference_1828020"><option value="">...</option>
<option data-id="80007281368" value="Refund">Refund</option>
<option data-id="80007281369" value="Replacement">Replacement</option></select>
            </div> 
                  </div>

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