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    • Personalisation
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  • Delivery & Collection
    • Delivery Methods
      Delivery Methods
    • Delivery FAQ's
      Delivery FAQ's
  • Orders & Payments
    • Placing Orders
      Placing Orders
    • Completed Orders
      Completed Orders
    • Product Info
      Product Info
  • Returns & Refunds
    • Returns
      Returns
    • Refunds
      Refunds
  • Personalisation
    • Personalisation
      Personalisation
      How do I personalise my item?

      To get started with your personalisation, select the 'Add Personalisation' option. From there, a dialogue box will open that allows you to customise your item.

      You will be prompted to add your text, pick colours and additional customisation options if relevant to that product. 

      Follow our step-by-step designer to create your personalisation.

      In real time, our designer will show you a preview of your product with the personalisation added. 

      Please check this carefully to ensure you have correct spellings and have added your message/customisation correctly as we cannot accept returns for personalised products unless they are found to be faulty. 

      You can then add the item to your basket, you will also have the opportunity to review your personalisation in your basket before you check out. 

      Please note, all personalised items are non-refundable unless faulty. Personalisation will take an additional 5-7 days processing time. 

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  • Financial Services
    • Frasers Plus
      Frasers Plus
    • Switching from Studio Pay to Frasers Plus
      Switching from Studio Pay to Frasers Plus
    • Studio Pay Credit Account FAQs
      Studio Pay Credit Account FAQs
    • Studio Pay Account & Orders
      Studio Pay Account & Orders
    • Studio Pay Care Plan / Warranties
      Studio Pay Care Plan / Warranties
    • Studio Pay T's & C's
      Studio Pay T's & C's
    • Studio Pay Servicing FAQs
      Studio Pay Servicing FAQs
    • Studio Pay Regulated Complaints
      Studio Pay Regulated Complaints
  • My Account
    • Getting Started
      Getting Started
    • Technical
      Technical
  • Site Policies
    • Terms and Conditions
      Terms and Conditions
    • Other Policies & Services
      Other Policies & Services
    • Privacy & Cookies Policy
      Privacy & Cookies Policy
  • Contact Us

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