Back to Studio
Logo
Back to Studio

How can we help you?

  • Delivery & Collection
    • Delivery Methods
    • Delivery FAQ's
  • Orders & Payments
    • Placing Orders
    • Completed Orders
    • Product Info
  • Returns & Refunds
    • Returns
    • Refunds
  • Personalisation
    • Personalisation
  • Financial Services
    • Frasers Plus
    • Switching from Studio Pay to Frasers Plus
    • Studio Pay Credit Account FAQs
    • Studio Pay Account & Orders
    • Studio Pay Care Plan / Warranties
    • Studio Pay T's & C's
    • Studio Pay Servicing FAQs
    • Studio Pay Regulated Complaints
  • My Account
    • Getting Started
    • Technical
  • Site Policies
    • Terms and Conditions
    • Other Policies & Services
    • Privacy & Cookies Policy
  • Contact Us
  • Delivery & Collection
    • Delivery Methods
      Delivery Methods
    • Delivery FAQ's
      Delivery FAQ's
      Tracking delivery

      You’ll be able to track the journey of your parcel using your parcel tracking link. If you’re looking for this link, you’ll find this:

      • In your emails we send to you confirming your order is shipped.
      • In your order history, in My Account by clicking Track Your Order

      Most of the delivery carriers we work with will keep you updated via email as your order progresses. If for whatever reason you’re not home; they will let you know they tried to deliver and what to do next.

      If you selected Click and Collect we'll let you know your order is ready for collection by sending you a 'Collection ready' email once your order has arrived at your chosen store.

      Please note If you have entered the wrong email address whilst checking out, sadly we will not be able to email you about that order.

      Did you find it helpful? Yes No

      Send feedback
      Sorry we couldn't be helpful. Help us improve this article with your feedback.

      Did you find this article helpful? Yes No

      Send feedback

      Thanks for your feedback.

      If you'd like to elaborate further on how we can improve this content, you could share some specific feedback with the article author below. This feedback form does not connect you to Customer Service.

      If you need to get in touch with the Customer Service team, press the 'Contact Us' button instead.

      Contact Us
      Still need to contact us
  • Orders & Payments
    • Placing Orders
      Placing Orders
    • Completed Orders
      Completed Orders
    • Product Info
      Product Info
  • Returns & Refunds
    • Returns
      Returns
    • Refunds
      Refunds
  • Personalisation
    • Personalisation
      Personalisation
  • Financial Services
    • Frasers Plus
      Frasers Plus
    • Switching from Studio Pay to Frasers Plus
      Switching from Studio Pay to Frasers Plus
    • Studio Pay Credit Account FAQs
      Studio Pay Credit Account FAQs
    • Studio Pay Account & Orders
      Studio Pay Account & Orders
    • Studio Pay Care Plan / Warranties
      Studio Pay Care Plan / Warranties
    • Studio Pay T's & C's
      Studio Pay T's & C's
    • Studio Pay Servicing FAQs
      Studio Pay Servicing FAQs
    • Studio Pay Regulated Complaints
      Studio Pay Regulated Complaints
  • My Account
    • Getting Started
      Getting Started
    • Technical
      Technical
  • Site Policies
    • Terms and Conditions
      Terms and Conditions
    • Other Policies & Services
      Other Policies & Services
    • Privacy & Cookies Policy
      Privacy & Cookies Policy
  • Contact Us

Can't find what you're looking for?

Logo

© Studio Retail Trading Limited.

+ Attach a file
Cancel
Article views count