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Delivery & Collection
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Delivery Methods
Delivery Methods
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Delivery FAQ's
Delivery FAQ's
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Delivery Methods
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Orders & Payments
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Placing Orders
Placing Orders
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Completed Orders
Completed Orders
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Product Info
Product Info
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Placing Orders
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Returns & Refunds
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Returns
Returns
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Refunds
Refunds
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Brand Partner Returns
Brand Partner Returns
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Returns
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Financial Services
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Frasers Plus
Frasers Plus
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Studio Pay Credit Account FAQs
Studio Pay Credit Account FAQs
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Studio Pay Account & Orders
Studio Pay Account & Orders
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Studio Pay Care Plan / Warranties
Studio Pay Care Plan / Warranties
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Studio Pay T's & C's
Studio Pay T's & C's
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Studio Pay Servicing FAQs
Studio Pay Servicing FAQs
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Studio Pay Regulated Complaints
Studio Pay Regulated Complaints
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Frasers Plus
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My Account
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Getting Started
Getting Started
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Technical
Technical
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Getting Started
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Site Policies
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Terms and Conditions
Terms and Conditions
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Other Policies & Services
Other Policies & ServicesHow can I get in touch with the Customer Service team?
We aim to make shopping with Studio quick and easy, but appreciate that sometimes you may need a little help. Our help and contact options are listed below:
My Account
When you're logged into your Studio account online, you'll be able to see your orders. We'll also keep you up to date with email updates.
Help Centre Articles
There are many answers to common customer queries in this help centre. To check the available content you can either browse the menu's or use the search feature at the bottom of this page. Whichever works best for you!
Contact Customer Services
Alternatively, if you can't find the help you need from the options above, you could get in touch with our Customer Services team. You'll just need to click 'Contact Us' on the menu, and follow the steps on screen to get started. For most queries, our available contact options are:-
- Chat - Available during our standard business hours
- Email - Available 24/7, we'll reply to your message as soon as we can during our standard business hours.
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Privacy & Cookies Policy
Privacy & Cookies Policy
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Terms and Conditions
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Personalisation
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Personalisation
Personalisation
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Personalisation