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Deliveries
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Delivery Methods
Delivery Methods
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Delivery FAQ's
Delivery FAQ's
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Delivery Methods
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Orders
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Completed Orders
Completed OrdersYou've sent me the wrong item
We're sorry to hear there's been a problem with your order.
Please contact our Customer Services team within 28 days from the delivery date with full details of the wrong item that you've received and we will investigate this for you.
When contacting us, please also provide an image to show our Customer Services team the wrong item. This will help us better understand your query so we can help you.
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Placing Orders
Placing Orders
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Product Info
Product Info
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Completed Orders
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Returns
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Returns
Returns
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Returns FAQ's
Returns FAQ's
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Refunds
Refunds
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Returns
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Personalisation
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Personalisation
Personalisation
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Personalisation
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Financial Services
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Frasers Plus
Frasers Plus
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Studio Pay Credit Account FAQs
Studio Pay Credit Account FAQs
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Studio Pay Account & Orders
Studio Pay Account & Orders
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Studio Pay Care Plan / Warranties
Studio Pay Care Plan / Warranties
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Studio Pay T's & C's
Studio Pay T's & C's
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Studio Pay Servicing FAQs
Studio Pay Servicing FAQs
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Studio Pay Regulated Complaints
Studio Pay Regulated Complaints
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Frasers Plus
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My Account
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Getting Started
Getting Started
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Technical
Technical
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Getting Started
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Site Policies
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T's & C's
T's & C's
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Other Policies & Services
Other Policies & Services
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Privacy & Cookies Policy
Privacy & Cookies Policy
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T's & C's