We are exceptionally busy at the moment so it’s taking us longer than usual to reply to everyone. Our support teams are working hard and will reply as soon as possible. In the meantime please read our helpful FAQs where you will find lots of information to help you with your query.
Returns take up to 14 days from the date of return, to be received back and processed.
You'll usually be able track the progress of your return, if you have tracking details from the carrier.
Once we've received the item back, we'll inspect the item and all being well we'll be able to process it for you. You'll receive confirmation by email.
Where a refund is due, you can expect your refund to be applied to your original payment method used for that order.
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