When you select a product on the Website that will be delivered to you directly by a Partner Brand (as shown in the table below), you will be notified of this ahead of your purchase.
Please return items to the following address: Ace Casual, Bradford Road, Brighouse, HD6 4DJ To return items which were delivered via 'oversized delivery', please contact our Customer Service team
Airsprung Beds Limited
For returns, please reach out to our Customer Service team stating your reason for return.
Alan Symonds and Company Ltd
Please return items to the following address: Alan Symonds & Company Limited, Westminster House, Bakewell Road, Orton Southgate, Peterborough. PE2 6WA
Allison Baby UK Ltd
Please return items to the following address: Allison Baby UK Ltd Service Centre, Unit 15-17 Canal View Business Park, Wheelhouse Road, Rugeley, Staffordshire, WS15 1UY
Amir and Co Ltd
Please return items to the following address: Amir, Amir house, Taylors Lane, Oldbury, B69 2BN
Arora Design Limited
Please return items to the following address: Arora Design LTD, Buccleuch Mills, Langholm, Dumfriesshire, DG13 0EB
Aspire Furniture
For returns, please reach out to our Customer Service team stating your reason for return.
Aye Do Ltd
Please return items to the following address: Aye Do Ltd, 13 Murieston Green, Murieston, Livingston, EH54 9EQ
Babymore Ltd
For returns, please reach out to our Customer Service team stating your reason for return.
Badgequo Ltd
Please return items to the following address: Badgequo, 8 Belton Road, Silsden, BD20 0EE
Baker & Taylor Ltd
Please return items to the following address: Baker & Taylor UK Ltd, Unit 13, Empire Road, Bicester, OX26 2FL
Baltic Pine (Norian UK Ltd)
For returns, please reach out to our Customer Service team stating your reason for return.
Beam Feature Ltd
Please return items to the following address: Studio Returns, Beamfeature Distribution, Lidice Road, Goole, DN14 6XL
Benross Marketing Ltd
Please return items to the following address: Benross Marketing Ltd, 22 Goodlass Road, Liverpool, L24 9HJ
Birlea Furniture Limited
For returns, please reach out to our Customer Service team stating your reason for return.
Bluestem Group Ltd
Please return items to the following address: 38 Bluestem Road, Ransomes Industrial Estate, Ipswich, IP3 9RR
Boxer
Please return items to the following address: Boxer Gifts, Swinnow Lane, Leeds, LS13 4BS
Brakeburn
Please return items to the following address: Jackson Distribution Ltd, Main Warehouse, 1 Willis Way, Poole, BS15 3SS
Browns Confectionery
Items are non-returnable due to goods being perishable. To discuss any issues with the product, please reach out to our Customer Service team stating your reason for return.
Bunty Pet Products Ltd
Please return items to the following address: Unit 1 St Mary's Industrial Park, Talbot Road, Newton, Hyde, SK14 4HN
Carte Blanche Greetings Ltd
Please return items to the following address: Carte Blanche Greetings Ltd, Unit 3, Chichester Business Park, Tangmere, Chichester, West Sussex, PO20 2FT
Cascade Electrolite Ltd
Please return items to the following address: Cascade Holdings Ltd, Gorse Mill, Gorse Street, Chadderton, Oldham, OL9 9RJ
Character World Ltd
Please reach out to our Customer Service team stating your reason for return.
Charles Bentley
Please return items to the following address: Factory Outlet, Charles Bentley and Son Ltd, North Road, Loughborough, LE11 1QJ
CLX Sofas Ltd
Please return items to the following address: CLX Sofas Limited, Unit B1 280 Woden Road West, Wednesbury, WS10 7SF
Comfy Quilts Ltd
Please reach out to our Customer Service team stating your reason for return.
Create Your World Ltd
Please return items to the following address: Create Your World Ltd, Units 4-6 Deneside Business Park, Wolsingham, Bishop Auckland, Co Durham, DL13 3BF
Crowther Creative Products
Please reach out to our Customer Service team stating your reason for return.
Croydex Limited
Please return items to the following address: Croydex, Central Way, Andover Hampshire, SP10 5AW, UK
Dezac Ltd
Please reach out to our Customer Service team stating your reason for return.
Digitek Trading Ltd
Please reach out to our Customer Service team stating your reason for return.
Enesco European Giftware Group Ltd
Please return items to the following address: Enesco Limited Brunthill Road Kingstown Carlisle CA3 0EN
Endura
Please return items to the following address: Endura Ltd, 3 Starlaw Park, Livingston, EH4 8SF
EPE International Ltd
Please reach out to our Customer Service team stating your reason for return.
Eskuta Limited
Please return items to the following address: Unit 5, Bermuda Innovation Centre, St. Davids Way, Nuneaton, CV10 7SD
Esselle Retail Limited
Please return items to the following address: Arthouse c/o Sambro International, Hardys Gate, Dumers Lane, Bury, BL9 9UE
European Merchandising Serv. UK Ltd
Please return items to the following address: ATL FULFILMENT Unit 7a Moorlandgate Business Park, Cowling Road Chorley, Lancashire, PR6 9FE
Eurosonic
Please return items to the following address: ESG, Sambro (Goods Out Bay 5) Dumers Ln, Bury, BL9 9UE
Firelog Limited
Please return items to the following address: Returns Dept at House of Fraser, Willowtree Marina, West Quay Drive, Hayes, Middlesex, UB4 9TA
Fizz Creations
Please return items to the following address: Fizz Creations, 6 Commerce Way, Lancing, BN15 8TA
G J Handy Trading Ltd
Please reach out to our Customer Service team stating your reason for return.
Gablemere Ltd
Please reach out to our Customer Service team stating your reason for return.
GAME
Please return items to the following address: Unity House, Telford Road, Basingstoke, Hampshire, RG21 6YJ
Gardeco Ltd
Please return items to the following address: Gardeco Warehouse, Units 7 & 8, Gemini Business Park, Stourport Road, Kidderminster, DY11 7QL
Gardiner Bro's
Please return items to the following address: Gardiner Bros & Co, Unit 4, St Modwen Park Quedgeley Gloucester GL10 3EZ
Gem Order Limited
Please return items to the following address: Gem Order Limited, 5B The Courtyard, Reddicap Trading Estate, Sutton Coldfield, Birmingham, B75 7BU
GFW Ltd
Please reach out to our Customer Service team stating your reason for return.
Graham and Brown
Please return items to the following address: Shuttleworth Mead Distribution Centre, Unit 7, Padiham, Lancashire, BB12 7NG
Greenside Packaging Services Ltd
Please reach out to our Customer Service team stating your reason for return.
Half Moon Bay Limited
Please return items to the following address: Half Moon Bay Ltd, Unit 9 Hercules Way, Bower hill Industrial estate, Melksham, SN12 6TS
High Street TV Group Ltd
Please return items to the following address: High Street TV Corby, PO Box 7903, CORBY, NN17 9HY
Home Curtains UK Ltd
Please return items to the following address: Home Curtains, Stoney street, Sutton in Ashfield, Nottingham, NG17 4GH
IGSM Ltd
Please return items to the following address: IGSM Ltd, 1 Dewar Court, Astmoor, Runcorn, WA71PT
IT Luggage Ltd
Please return items to the following address: IT Luggage c/o Whistl Fulfilment MPS3 Typhoon Way Lutterworth Leicestershire LE17 4XZ
Jon Richard
Please return items to the following address: Jon Richard, Tilson Road, Manchester, M23 9GF
JS International Ltd
Please return items to the following address:
JS International Ltd,
Unit B 3 Regal Way,
Watford,
WD24 4YJ
JVL
If Items are damaged beyond repair, we would ask for 2x Images of the Damaged Item and 1x Image of the Packaging. If this clearly showed it was damaged in transit from the package received. Please return items to the following address: JVL - Goods In, Orchard Business Park, Mytholmroyd, HX7 5HZ
Kandy Toys
Please return items to the following address: Kandy Toys (Returns), Hit Barton Business Park, Sidmouth Road, Exeter, Devon, EX5 1DR
Kims Baby Equipment T/A Obaby
Please reach out to our Customer Service team stating your reason for return.
Kipfold Limited
Please return items to the following address: Kipfold Ltd, Cheetwood House, Cheetwood Road, Manchester, M8 8AQ
Lassic Ltd
Please reach out to our Customer Service team stating your reason for return.
Living and Home
Please return items to the following address: Wenrit Global LTD, Unit 1-3 Montague House, Matthews Street, Manchester, M12 5BB
Lloyd Pascal and Company Limited
Please return items to the following address: Lloyd Pascal, Elan House, Park Lane, Castle Vale, Birmingham, B35 6LJ
Lucky Dip Ltd
Please reach out to our Customer Service team stating your reason for return.
Mashco Ltd
Please reach out to our Customer Service team stating your reason for return.
Melrose Textile Co Ltd
Please reach out to our Customer Service team stating your reason for return.
Meyer (UK) Ltd
Please return items to the following address: Meyer Group Limited, Wirral International Business Park, Riverview Road, Bromborough, Wirral, CH62 3RH
Modrec International Ltd
Please return items to the following address: Modrec International Ltd c/o Fergusons Transport Ltd, Barmston Lane, Pattison Industrial Estate, Washington, Tyne & Wear, NE38 8QT
MV Sports
Please reach out to our Customer Service team stating your reason for return.
My Babiie Ltd
Please return items to the following address: My Babiie Ltd, 1 St James Business Park, Henwood Ind. Estate, Henwood, Ashford, TN424 8DH
Neilsen Bainbridge Limited
Please reach out to our Customer Service team stating your reason for return.
NUDEA
Please return items to the following address: Nudea Studio, Manor House, Church Road, Little Marlow, Buckinghamshire, SL7 3RZ
Optima Manufacturing Jewellers Ltd
Please return items to the following address: Optima Ltd, 124 Hockley Hill, Birmingham, B18 5AN
Paladone Products Ltd
Please return items to the following address: Paladone Products Ltd (Goods In), Apex House, Dolphin Way, Shoreham By Sea, BN43 6NZ
Personalised Memento
Please reach out to our Customer Service team stating your reason for return.
Plum Play
Please return items to the following address: Plum Products Ltd, Middle Street, The Cliff, Ingham, Lincoln, LN1 2YQ
Premier Decorations Ltd
Please return items to the following address: Premier Decorations Ltd, Premier House, Braintree Road, Ruislip, Middlesex, HA4 0EJ
Prestige Touch
Please return items to the following address: Linmar House, East Portway Business Park, Andover, SP10 3LU
Product Care Trading Ltd
Please reach out to our Customer Service team stating your reason for return.
Rainbow Cosmetics Manchester Ltd
Please return items to the following address: Studio Returns, Edward House, 61 Standley Road, Whitefield, M45 8GZ
Raport Home Furnishing Container
Please return items to the following address: Rapport Home Furnishings Ltd, Unit 23 Cosgrove Way, Luton, LU1 1XL
Rashmian Ltd
Please return items to the following address: Rashmian Ltd, Unit J Brainrtee Industrial Estate, Braintree Road, Ruislip, HA4 0EJ
Rewards and Gifts Ltd
Technology products - We will not accept any returned products with personal information on the item, such as iCloud locked, personal photos or any other personal information (GDPR ) Health & Beauty – we will not accept Fragrance returns if opened or partly used unless there is a problem or fault with the product. Please return items to the following address: P1 4&5, Heywood Distribution Park, Heywood, Lancashire, OL10 2TT
Ricomex UK Ltd
Please return items to the following address: Cardinal C/O Ricomex UK Returns, 26 Sharston Road, Manchester, M22 4ZS
Riva Home Ltd
Please return items to the following address: Riva Paoletti Ltd Riva Home, Coal Road, Leeds, LS14 1PS
RKW Electrical Distributors
Please reach out to our Customer Service team stating your reason for return.
S. Green and Sons Limited
Please return items to the following address: S. Green and Sons Ltd, 20 Commercial Road, London, N18 1TP
Sabichi Homewares Limited
Please return items to the following address: Sabichi Homewares, Priorswell Road, Worksop, S80 2BY
Searchlight Electrics
Please return items to the following address: Searchlight Electric, 900 Oldham Road, Newton Heath, Manchester, M40 2BS
Second Chance Ltd
Please return items to the following address: Units 1-4 Pipers Court, Amy Johnson Way, Blackpool, FY4 2RT
Shankar (UK) Ltd
Please return items to the following address: Shankar UK, 63 Major Street, Wolverhampton, WV2 2BL
Shire Garden Buildings
Returns can only be accepted for goods that remain in their original, unused condition such a unassembled, and not treated by the customer. Returns must be requested within 14 days and be able to be collected from the front of the delivery address. Please return items to the following address: Shire, Brigstock Road, Wisbech, Cambs, PE13 3JJ
Silentnight Group Ltd
Please reach out to our Customer Service team stating your reason for return.
Sofa.com
Please reach out to our Customer Service team stating your reason for return.
Something Different Wholesale Ltd
Please return items to the following address: Something Different Wholesale, Upper Forest Way, Enterprise Park, Swansea, SA6 8PJ
Speedy Products Ltd
Please return items to the following address: Speedy Products Ltd, Speedy House, Cheltenham Street, Salford, M6 6WY
Spencer Grace
For faulty Zinc products, contact on 0800 731 0006, or info@hy-pro.co.uk Spencer Grace, C/O AM Fright, Unit 5 MIFT, Westinghouse Rd, Trafford Park, Manchester, M17 1DY
Spicers of Hythe Limited
Please reach out to our Customer Service team stating your reason for return.
Team Tex (UK) Limited
Please return items to the following address: Merkan Transport, 33 Liliput Road, Brackmills, Northampton, NN4 7DT
T and A Textiles and Hoisery Limited
Please return items to the following address: Sleepdown House, Bower Street off 10 Acre Lane, Newton Heath, Manchester, M40 2BH
Tee-Zed Product
Please reach out to our Customer Service for damaged and faulty returns. Please return items to the following address: JAS Contract Logistics, Thurrock Distribution Centre, Unit A Dolphin Park, Dolphin Way, Thurrock, RM19 1NZ
The Ace Supply Co Ltd
Please return items to the following address: Warehouse, Unit A3/4 Southmoor Industrial Estate, Southmoor Road, Wythenshawe, Manchester, M23 9XD
The Activity Superstore Limited
Please reach out to our Customer Service team stating your reason for return.
The Electric Incentive Company Ltd
Please return items to the following address: Returns, Unit 12 Sixth Avenue Business Park, Bluebridge Industrial Estate, Halstead, CO9 2GU
Threadbare
For hygiene purposes we cannot accept returns of underwear, all swimwear must have their hygiene strip attached. Please return items to the following address: Dimensions, 1 Glenburn Road, East Kilbride, G74 5BA
Turner Bianca PLC
Please return items to the following address: Turner Bianca, Bell Mill, Claremont Street, Oldham, OL8 3EJ
Tyrone Textile Ltd
Please return items to the following address: 30-31 Riverwalk Business Park, Riverwalk Road, Enfield, EN3 7QN
U Wear Ltd / U Wear UK Ltd
Please return items to the following address: U Wear UK Ltd, Jaymaa Building, Market St, Droylsden, Manchester, M43 7DJ
Ur in the Paper Ltd
Please return items to the following address: Kornit Digital (Custom Gateway Ltd), Pinewood Court, Larkwood Way, Macclesfield, SK10 2XR
Valbonne Lingerie (UK) Ltd T/A Cintamani
Please return items to the following address: 54/56 Stocks street, Cheetham Hill, Manchester, M8 8QJ
Vantona Home LTD
Please return items to the following address: Unti 8a, Newby Road, Hazel Grove, Stockport, SK7 5DA
WeeRide UK
Please return items to the following address: WeeRide Returns, Silver X Group, Unit 2 & 3 Hamilton Road, Sutton in Ashfield, NG17 5LD
Welcome Furniture Limited
Please reach out to our Customer Service team stating your reason for return.
Weybury Hildreth Limited
Please reach out to our Customer Service team regarding faulty returns. Otherwise, please return items to the following address: Weybury Hildreth, Bay 1, Building 47, Second Avenue, The Pensnett Estate, Kingswinford, West Midlands, DY6 7UZ
Widdop Bingham & Co Ltd
Please return items to the following address: Widdop & Co, Broadgate, Broadgate Business Park, Chadderton, OL9 9XE
Wilton Bradley Ltd
Please return items to the following address: Frasers Returns, Wilton Bradley Ltd, Brooke House, Sabre Close, Heathfield Industrial Estate, Devon, TQ12 6TW
You Garden Ltd
Please reach out to our Customer Service team stating your reason for return.
When you purchase a Partner Program Product, the contract of sale is still between you and the Seller, and the Seller’s terms and conditions of sale will apply to this purchase, with the following differences:
The Partner Brand will deliver Partner Program Product(s) direct to you from their warehouse.
Partner Program Products are only available for standard delivery within the United Kingdom, Next Day Delivery or Click & Collect is not available.
Partner Program Product(s) will be sent separately from other items in your order.
If you need to return a Partner Program Product, you must send this to the relevant returns address set out in the table above. Partner Program Products cannot be returned to stores.
Returns for Partner Program Products are eligible for refund only, no exchanges are available.
Gift cards cannot be used as a method of payment for Partner Program Products.
Promotions and discount codes do not apply to Partner Program Products.
In accordance with the Seller’s Privacy Policy, we will share details of your order with the Partner Brand to fulfil your order.
Please also note the following additional terms, which are specific to GAME Partner Program Products only:
You must be 12 or older.
Certain GAME products are age restricted. Any product with a PEGI (Pan-European Games Information) rating will be clearly described as such on the product page for that item. For further information on age ratings, see the Video Standards Council Website, the PEGI website, or the Ask About Games Website. By placing order an order for the purchase of an age restricted products on this website, you confirm you are of the appropriate age to receive and view the specified certification of the title(s) so ordered. Any person ordering a product for a third party hereby certifies the intended recipient of the order is of the appropriate age to receive and view the specified certification of the title(s) so ordered. The Seller reserves the right not to supply any age-restricted product where it reasonably believed that you are below the relevant minimum age.
We reserve the right in our absolute discretion to limit a specific product or products to one product per customer (which includes, but is not limited to, per postcode, per email and/or per payment method). Customers will be notified via the product display page or during check out, which product(s) these terms apply to. If we detect a breach or attempted breach of these terms, we may cancel the relevant order or orders for the limited item(s).
You cannot redeem or earn GAME Reward or GAME Elite Reward points on Partner Program Products, and purchases of Partner Program Products will not appear in your GAME Reward account or your GAME Elite membership purchase history.
