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Back to Studio

How can we help you?

  • Delivery & Collection
    • Delivery Methods
    • Delivery FAQ's
  • Orders & Payments
    • Placing Orders
    • Completed Orders
    • Product Info
  • Returns & Refunds
    • Returns
    • Refunds
  • Personalisation
    • Personalisation
  • Financial Services
    • Frasers Plus
    • Switching from Studio Pay to Frasers Plus
    • Studio Pay Credit Account FAQs
    • Studio Pay Account & Orders
    • Studio Pay Care Plan / Warranties
    • Studio Pay T's & C's
    • Studio Pay Servicing FAQs
    • Studio Pay Regulated Complaints
  • My Account
    • Getting Started
    • Technical
  • Site Policies
    • Terms and Conditions
    • Other Policies & Services
    • Privacy & Cookies Policy
  • Contact Us
  • Delivery & Collection
    • Delivery Methods
      Delivery Methods
    • Delivery FAQ's
      Delivery FAQ's
  • Orders & Payments
    • Placing Orders
      Placing Orders
    • Completed Orders
      Completed Orders
    • Product Info
      Product Info
  • Returns & Refunds
    • Returns
      Returns
    • Refunds
      Refunds
  • Personalisation
    • Personalisation
      Personalisation
  • Financial Services
    • Frasers Plus
      Frasers Plus
    • Switching from Studio Pay to Frasers Plus
      Switching from Studio Pay to Frasers Plus
    • Studio Pay Credit Account FAQs
      Studio Pay Credit Account FAQs
    • Studio Pay Account & Orders
      Studio Pay Account & Orders
    • Studio Pay Care Plan / Warranties
      Studio Pay Care Plan / Warranties
    • Studio Pay T's & C's
      Studio Pay T's & C's
    • Studio Pay Servicing FAQs
      Studio Pay Servicing FAQs
    • Studio Pay Regulated Complaints
      Studio Pay Regulated Complaints
  • My Account
    • Getting Started
      Getting Started
    • Technical
      Technical
  • Site Policies
    • Terms and Conditions
      Terms and Conditions
    • Other Policies & Services
      Other Policies & Services
      How can I get in touch with the Customer Service team?

      We aim to make shopping with Studio quick and easy, but appreciate that sometimes you may need a little help. Our help and contact options are listed below:

      My Account

      When you're logged into your Studio account online, you'll be able to see your orders. We'll also keep you up to date with email updates.

      Help Centre Articles

      There are many answers to common customer queries in this help centre. To check the available content you can either browse the menu's or use the search feature at the bottom of this page. Whichever works best for you!

      Contact Customer Services

      Alternatively, if you can't find the help you need from the options above, you could get in touch with our Customer Services team. You'll just need to click 'Contact Us' on the menu, and follow the steps on screen to get started. For most queries, our available contact options are:-

      • Chat - Available during our standard business hours
      • Email - Available 24/7, we'll reply to your message as soon as we can during our standard business hours.

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      Thanks for your feedback.

      If you'd like to elaborate further on how we can improve this content, you could share some specific feedback with the article author below. This feedback form does not connect you to Customer Service.

      If you need to get in touch with the Customer Service team, press the 'Contact Us' button instead.

      Contact Us
      Still need to contact us
    • Privacy & Cookies Policy
      Privacy & Cookies Policy
  • Contact Us

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