We are sorry that you no longer wish to shop with us.
If there is a particular problem which you would like to discuss further, please contact us. We'd like to help.
Alternatively, provided your account balance is clear, we will be able to close your account for you immediately. To do so simply contact our Financial Services using the contact details provided.
** Lines are open 9am to 6pm (Mon to Fri) and 9am to 1pm (Sat). Calls to 0371 numbers are charged at the same rate as standard landline numbers that start with '01' or '02'. If your phone tariff offers inclusive calls to landlines, calls to 0371 numbers will also be included in the same way.
If you'd like to elaborate further on how we can improve this content, you could share some specific feedback with the article author below. This feedback form does not connect you to Customer Service.
If you need to get in touch with the Customer Service team, press the 'Contact Us' button instead.
