T's & C's
T's & C's
Other Policies & Services
Other Policies & Services
Privacy & Cookies Policy
Privacy & Cookies PolicyCookies, Tracking Beacons and Pixels
What are cookies, local storage, tracking beacons and pixels?
When you visit pages on our website, your web browser will store small text files on your computer, smart phone device, etc. known as cookies, or other times in local storage (also known as DOM storage). These files are used to store information about your visit to the site.
Our website also uses tracking beacons / pixels. These are very small parts of the web page which work with cookies and local storage to share information with our business affiliates and analytical partners.
First party cookies - created and used by our website, and some business affiliates and analytical partners.
Third party cookies - created and used by our business affiliates and analytical partners from within our site.
Session cookies - only last during your visit to our site. They are deleted when your browser is closed. An example is for maintaining shopping basket content during your visit.
Permanent cookies -stored on your device after your visit. They are deleted when you delete cookies, or after their "expiry" date, which may vary from a few days to months depending on the usefulness of their information. An example is for retrieving your shopping basket from a recent site visit.
"Flash cookies" - used to store similar information, but are not affected by the cookie settings on your web browser. We do not use Flash cookies.
Local storage -used to store similar information as cookies. Like cookies, this may be session or 'permanent'. Similar to session cookies, session local storage is deleted when you close your browser. 'Permanent' local storage is deleted in various ways depending on your browser.
These help your site visit to run smoothly (e.g. remembering your shopping basket and account sign-in status), and help us understand how the website is performing. They also enable us and our business partners to carry out and measure the success of marketing campaigns, and place more relevant advertisements for our goods and services here and on other websites you visit.
What cookies and information is used, and by whom?
Please note - neither Studio nor our third parties store any sensitive information using cookies or local storage. Stored and tracked data is anonymous in most cases and wherever practical. In rare cases where we do store data identified to you, this information is minimal and non-sensitive.
First party or third party Cookie / local storage details Studio Server session; shopping basket from previous visit; referring journey source; offer code; internal site tracking, conversion etc.; account signed-in status; page layout preference; recently viewed products; privacy preferences; Affiliate Window Ad tracking, allowing our affiliate partners to measure click through to ordering, so we can pay commission fees. Full details about AWin tracking. Airship Analytical data around notification interaction Bazaar Voice Analytical data around product reviews Bing Ad campaign tracking Contentsquare Anonymised analytical data for site performance analysis Criteo Site usage for behavioural / tailored ad campaign tracking. May add a number of other third party tracking cookies from time to time. Eggplant Analytical data for site performance analysis (no cookie) 'Like' and 'Share' functionality, ad campaign tracking. Analytical data for site usage and performance; behavioural / tailored ad campaign tracking; For more information on the use of Google Analytics, please see: iSite Product video usage Livechat Customer Service chat functionality and usage across the site Pinterest share functionality Qubit Analytical data for site usage, performance and tailored content tracking Salesforce Marketing email tracking; behavioural / tailored ad campaign tracking; customer relationship management Trustpilot Analytical data around service reviews Share tweet WebLoyalty Affiliate campaign tracking YouTube Analytical data around usage of product or other information videos
How do I control cookies and local storage?
For more information about cookies and how to control which cookies you allow, visit www.allaboutcookies.org.
More information about tracking, behavioural / tailored advertising, and your choices to opt in or out, is available on the following websites: www.youronlinechoices.com/uk/, optout.aboutads.info and www.ghostery.com.
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- T's & C's