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      Open Banking

      Frequently Asked Questions

      What is Open Banking?

      In order to make a responsible lending decision, we use external bureau data. Sometimes this information alone does not give us the level of detail required to be able to lend to you. By consenting to Open Banking, we may be able to improve our view of affordability data and aid in making an informed lending decision. We will not share this data with any other parties.

      Open Banking is the secure way to give providers access to your financial information. Open Banking APIs are made available to consents.online by your bank under the new Open Banking regulations. Open Banking is regulated, monitored and built on the principles of the General Data Protection Regulation (GDPR). To access these APIs consents.online must hold a licence and be authorised by the Financial Conduct Authority (FCA).

      How does it work?

      It's as simple as logging into your online banking. First you will need to enter in some basic information, like your name and phone number. You will then be asked to select your bank and authenticate yourself using what's called Open Banking. This looks just like your online banking log in and is a service provided directly by your bank. Consents.online will then attempt to make a secure connection with your bank account. This may take up to two minutes. Please wait until you see the screen that says 'Connection Successful' before you log off. Consents.online work directly with the bank to provide this service.

      Who is consents.online?

      Consents.online are a regulated Account Information Service Provider (AISP), regulated by the Financial Conduct Authority. Consents.online offer a quick, easy and secure way to provide your information using Open Banking.

      In addition to helping you share your data in a safe and secure way, consents.online also provide you with access to a free portal where you can see what you've shared and also control and revoke access to your data at any time. Should you choose to revoke access, it will mean that consents.online and any services you previously granted access to will no longer be able to view your information unless they are required to store it by law. Putting you in control of your data.

      How does consents.online connect with my bank?

      Consents.online will connect to your account directly using Open Banking APIs. An API - or Application Programming Interface - is a software intermediary that allows two applications to securely talk to each other. When it comes to Open Banking, think of it as secure packages of data being transferred between two places. It's extremely secure and delivers only what is necessary and nothing more. Consents.online make a request via the API, your bank responds to it by packaging information up, encrypting it and sending back - but the distance between the two is always maintained.

      Is consents.online regulated?

      Yes, consents.online are regulated by the FCA. To provide their Open Banking service they must comply with the strict rules of the FCA or a European equivalent.

      Is this safe?

      Consents.online uses rigorously tested software and security systems. By using consents.online to share your data you're always in charge. You can decide what information can be accessed and for how long. No one gets access unless you say so.

      How do I cancel access to my data?

      If you have given ongoing access to data, this can be revoked in your customer online portal. If you are looking for a deletion of your record then this can be done by requesting deletion via enquiries@consentsco.co.uk.

      Is Open Banking free?

      Yes its free!

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Studio is a trading name of Studio Retail Trading Limited (Company no. ‍03994833), which is an introducer of credit not a lender. Studio Pay is provided by Frasers Group Financial Services Limited (Registered Company no. ‍00718151), which is authorised and regulated by the Financial Conduct Authority (FRN 311908) for consumer credit and general insurance and a member of the Finance and Leasing Association. Both companies are registered in England and their registered office is: Church Bridge House, Henry Street, Accrington, BB5 4EE. VAT Number : 125688644

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