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  • Deliveries
    • Delivery Methods
      Delivery Methods
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      Delivery FAQ's
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      Completed Orders
      Can I change my order?

      Once an order is placed we're unable to change any of the details. Any required changes would need to be done by placing separate orders.

      If you are looking to add a further item to your order, we recommend that you add it onto a future order, doing so will save on the postage costs which are charged for each new order.

      If you are wanting to cancel an item from an order you've already placed, we're unable to stop the order before it is shipped. Please check the How do I return my item? article to understand how to return an item once it's been received.

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    • Placing Orders
      Placing Orders
    • Product Info
      Product Info
  • Returns
    • Returns
      Returns
    • Returns FAQ's
      Returns FAQ's
    • Refunds
      Refunds
  • Personalisation
    • Personalisation
      Personalisation
  • Financial Services
    • Studio Pay Credit Account FAQs
      Studio Pay Credit Account FAQs
    • Payment Plans
      Payment Plans
    • Care Plan / Warranties
      Care Plan / Warranties
    • T's & C's
      T's & C's
    • Servicing FAQs
      Servicing FAQs
    • Regulated Complaints
      Regulated Complaints
  • My Account
    • Getting Started
      Getting Started
    • Technical
      Technical
  • Site Policies
    • T's & C's
      T's & C's
    • Other Policies & Services
      Other Policies & Services
    • Privacy & Cookies Policy
      Privacy & Cookies Policy
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Studio is a trading name of Studio Retail Trading Limited (Company no. ‍03994833), which is an introducer of credit not a lender. Studio Pay is provided by Frasers Group Financial Services Limited (Registered Company no. ‍00718151), which is authorised and regulated by the Financial Conduct Authority (FRN 311908) for consumer credit and general insurance and a member of the Finance and Leasing Association. Both companies are registered in England and their registered office is: Church Bridge House, Henry Street, Accrington, BB5 4EE. VAT Number : 125688644

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