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                                    Delivery & Collection - 
                                                    Delivery Methods
                                                    Delivery Methods
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                                                    Delivery FAQ's
                                                    Delivery FAQ's
 
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                                                    Delivery Methods
                                                    
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                                    Orders & Payments - 
                                                    Placing Orders
                                                    Placing Orders
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                                                    Completed Orders
                                                    Completed Orders
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                                                    Product Info
                                                    Product Info
 
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                                                    Placing Orders
                                                    
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                                    Returns & Refunds - 
                                                    Returns
                                                    ReturnsHave you received my returned item?Returns take up to 14 days from the date of return, to be received back and processed. You'll usually be able track the progress of your return, if you have tracking details from the carrier. Once we've received the item back, we'll inspect the item and all being well we'll be able to process it for you. You'll receive confirmation by email. Where a refund is due, you can expect your refund to be applied to your original payment method used for that order. Did you find it helpful? Yes No Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.Did you find this article helpful? Yes No Send feedbackContact UsThanks for your feedback. If you'd like to elaborate further on how we can improve this content, you could share some specific feedback with the article author below. This feedback form does not connect you to Customer Service. If you need to get in touch with the Customer Service team, press the 'Contact Us' button instead. Still need to contact us
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                                                    Refunds
                                                    Refunds
 
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                                                    Returns
                                                    
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                                    Personalisation - 
                                                    Personalisation
                                                    Personalisation
 
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                                                    Personalisation
                                                    
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                                    Financial Services - 
                                                    Frasers Plus
                                                    Frasers Plus
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                                                    Switching from Studio Pay to Frasers Plus
                                                    Switching from Studio Pay to Frasers Plus
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                                                    Studio Pay Credit Account FAQs
                                                    Studio Pay Credit Account FAQs
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                                                    Studio Pay Account & Orders
                                                    Studio Pay Account & Orders
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                                                    Studio Pay Care Plan / Warranties
                                                    Studio Pay Care Plan / Warranties
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                                                    Studio Pay T's & C's
                                                    Studio Pay T's & C's
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                                                    Studio Pay Servicing FAQs
                                                    Studio Pay Servicing FAQs
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                                                    Studio Pay Regulated Complaints
                                                    Studio Pay Regulated Complaints
 
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                                                    Frasers Plus
                                                    
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                                    My Account - 
                                                    Getting Started
                                                    Getting Started
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                                                    Technical
                                                    Technical
 
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                                                    Getting Started
                                                    
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                                    Site Policies - 
                                                    Terms and Conditions
                                                    Terms and Conditions
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                                                    Other Policies & Services
                                                    Other Policies & Services
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                                                    Privacy & Cookies Policy
 
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                                                    Terms and Conditions
                                                    
