-
Deliveries
-
Delivery Methods
Delivery Methods
-
Delivery FAQ's
Delivery FAQ's
-
Delivery Methods
-
Orders
-
Completed Orders
Completed Orders
-
Placing Orders
Placing Orders
-
Product Info
Product Info
-
Completed Orders
-
Returns
-
Returns
Returns
-
Returns FAQ's
Returns FAQ's
-
Refunds
Refunds
-
Returns
-
Personalisation
-
Personalisation
Personalisation
-
Personalisation
-
Financial Services
-
Studio Pay Credit Account FAQs
Studio Pay Credit Account FAQsWhy have I received a default sum?
We didn't receive the required minimum payment amount from you by the due date.
Statements are issued every month advising you of your minimum payment details and the payment due date. Should any payment reach us after the due date, or if you fail to meet the minimum required payment, your account will fall into arrears and incur a default sum.
Default sums are detailed in the credit agreement which was sent to you upon opening your account, in the Terms & Conditions shown on our website and in the back of our catalogues.
If you wish to discuss your account with us please contact the Financial Services team using the details in these FAQs.
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.Did you find it helpful? Yes No
Send feedbackThanks for the feedback. We will improve this article.
-
Payment Plans
Payment Plans
-
Care Plan / Warranties
Care Plan / Warranties
-
T's & C's
T's & C's
-
Servicing FAQs
Servicing FAQs
-
Regulated Complaints
Regulated Complaints
-
Studio Pay Credit Account FAQs
-
My Account
-
Getting Started
Getting Started
-
Technical
Technical
-
Getting Started
-
Site Policies
-
T's & C's
T's & C's
-
Other Policies & Services
Other Policies & Services
-
Privacy & Cookies Policy
Privacy & Cookies Policy
-
T's & C's