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  • Deliveries
    • Delivery Methods
      Delivery Methods
    • Delivery FAQ's
      Delivery FAQ's
  • Orders
    • Completed Orders
      Completed Orders
    • Placing Orders
      Placing Orders
    • Product Info
      Product Info
  • Returns
    • Returns
      Returns
    • Returns FAQ's
      Returns FAQ's
    • Refunds
      Refunds
  • Personalisation
    • Personalisation
      Personalisation
  • Financial Services
    • Studio Pay Credit Account FAQs
      Studio Pay Credit Account FAQs
      Do I need to get in touch if there's been any change in my circumstances?

      If you've had a change in circumstances that may affect your ability to pay your Studio Pay Credit Account, please let the Financial Services team know so that they can try to help you. Their contact details are-

      • Email- You can get in touch using the secure online contact form
      • Phone - You can call them on 0371 376 5680*

      * Lines are open 8am to 8pm (Mon to Fri) and 8am to 4pm (Sat). Calls to 0371 numbers are charged at the same rate as standard landline numbers that start with '01' or '02'. If your phone tariff offers inclusive calls to landlines, calls to 0371 numbers will also be included in the same way.

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    • Payment Plans
      Payment Plans
    • Care Plan / Warranties
      Care Plan / Warranties
    • T's & C's
      T's & C's
    • Servicing FAQs
      Servicing FAQs
    • Regulated Complaints
      Regulated Complaints
  • My Account
    • Getting Started
      Getting Started
    • Technical
      Technical
  • Site Policies
    • T's & C's
      T's & C's
    • Other Policies & Services
      Other Policies & Services
    • Privacy & Cookies Policy
      Privacy & Cookies Policy
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Studio is a trading name of Studio Retail Trading Limited (Company no. ‍03994833), which is an introducer of credit not a lender. Studio Pay is provided by Frasers Group Financial Services Limited (Registered Company no. ‍00718151), which is authorised and regulated by the Financial Conduct Authority (FRN 311908) for consumer credit and general insurance and a member of the Finance and Leasing Association. Both companies are registered in England and their registered office is: Church Bridge House, Henry Street, Accrington, BB5 4EE. VAT Number : 125688644

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