Sorry to hear you're having problems ordering online - here are a few tips you can try:
If you are struggling when trying to order a personalised item please ensure that pop-ups are allowed on your browser, this will ensure that you are able to access the personalisation prompt.
If you are trying to order an item with a choice of sizes or colours, please check that you've selected which size and/or colour you're wanting to order. If the one you're after doesn't let you click it, or has a line through it, that usually means we do not have stock for that option.
If you see a message indicating that the item is no longer on sale then, unfortunately, the item cannot be ordered.
If you are still experiencing difficulties, please contact us with full details of the problem so that we can investigate further.
If you have other items in your basket don't worry the contents of your basket will be saved for 30 days, the stock availability will be checked again when you re-visit your basket.
