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Deliveries
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Delivery Methods
Delivery Methods
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Delivery FAQ's
Delivery FAQ's
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Delivery Methods
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Orders
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Completed Orders
Completed Orders
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Placing Orders
Placing Orders
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Product Info
Product Info
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Completed Orders
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Returns
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Returns
Returns
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Returns FAQ's
Returns FAQ's
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Refunds
Refunds
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Returns
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Personalisation
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Personalisation
Personalisation
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Personalisation
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Financial Services
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Studio Pay Credit Account FAQs
Studio Pay Credit Account FAQs
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Payment Plans
Payment Plans
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Care Plan / Warranties
Care Plan / Warranties
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T's & C's
T's & C's
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Servicing FAQs
Servicing FAQs
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Regulated Complaints
Regulated Complaints
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Studio Pay Credit Account FAQs
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My Account
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Getting Started
Getting Started
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Technical
TechnicalI'm trying to register but it says my details don't match
It looks like some of your details may be inaccurate.
If you're trying to register your account online, we'd recommend you check the following-
- You only need to register for an online account if you're not already registered. If you're unsure we'd suggest you use the 'forgotten password' options before trying to register.
- To register your existing account so that it works online you'll be asked to provide some personal details and your 8-digit account number. You can find your account number on any of your paperwork, including statements and parcel content notes.
- When trying to register, please take extra care to check the accuracy of the details you've entered. If you mistype details such as your name, or date of birth then we'll not be able to register your account.
If you've tried all of the above and you're still needing some help, please get in touch with our Customer Services team.
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Getting Started
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Site Policies
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T's & C's
T's & C's
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Other Policies & Services
Other Policies & Services
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Privacy & Cookies Policy
Privacy & Cookies Policy
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T's & C's