It looks like some of your details may be inaccurate.
If you're trying to register your account online, we'd recommend you check the following-
You only need to register for an online account if you're not already registered. If you're unsure we'd suggest you use the 'forgotten password' options before trying to register.
To register your existing account so that it works online you'll be asked to provide some personal details and your 8-digit account number. You can find your account number on any of your paperwork, including statements and parcel content notes.
When trying to register, please take extra care to check the accuracy of the details you've entered. If you mistype details such as your name, or date of birth then we'll not be able to register your account.
If you've tried all of the above and you're still needing some help, please get in touch with our Customer Services team.
